Refund Policy

We do not offer cash or credit card refunds for any services rendered.
If you are dissatisfied with a service, please notify us within 7 days of your appointment. We will do our best to address your concerns and may offer a complimentary adjustment with the same stylist, where appropriate.
Adjustments must be scheduled within 14 days of the original appointment.
We reserve the right to deny an adjustment if the service outcome was agreed upon at the time of the appointment or if the issue results from a change of mind or external factors.

Products may be returned or exchanged within 14 days of purchase if they are unused, unopened, and in their original packaging.
If a product is defective or causes an allergic reaction, please bring it back as soon as possible. We will offer an exchange or refund based on the situation.
Proof of purchase is required for all product returns or exchanges.

Cancellations made less than 24 hours before your scheduled appointment may be subject to a cancellation fee.