Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:

Local (within South Africa): 2–5 business days

Regional (Southern Africa): 5–10 business days


Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can track your package directly through the courier’s website.

Delivery Issues
Please ensure that the shipping address provided is accurate. We are not responsible for packages lost due to incorrect addresses. If your order arrives damaged or is lost in transit, contact us at [your email/contact page link] within 7 days for assistance.

Shipping Partners
We work with trusted couriers to ensure your order arrives safely and on time.